The staff in the post office are great. The post person that delivers down Worcester road is horrible. Always leaves my packages in the rain not wrapped in plastic, example 08/05/17 and the rain destroyed a book I bought and had to send back to Amazon. This happens all the time. No consideration for the customers, just earning a paycheck.
I had a package that I could not locate. I spoke with two people - both very nice - the second one Dan Couture - took a look, saw the package was scanned - we could not figure it out. Knowing we have had a few issues this year, he then drove the neighborhood, checking to see if maybe it ended up at another house. He called me to tell me the result and then came by to show me the scan location on his laptop, the item was scanned right outside my garage. On a hunch, we opened the garage doors and looked around - the package was just inside the garage, tucked up against a motorcycle, hiding in plain site - I had looked previously and missed it. I have to say, this was by far, the best customer service I have gotten!
Carriers keep delivering items and leaving them in the rain, under an eve, partially covered (sometimes, but seldom) with a plastic bag, but sometimes the package is sitting on the ground with the plastic only protecting the upper part of the package like it was left today with the lower half of the box soaked, or as was the case with the other item, the box is fully in the bag but not secured so that water could not seep into it. Again, why would someone put packaging under an eve in the rain? Have complained about this more than once and it still happens despite the fact that there is a front porch on the building probably 60 feet away with a roof that would help protect items from the elements.
United States Postal Service is a US Post Office based in Hubbardston, Massachusetts. United States Postal Service is located at 6 Main St, Hubbardston, MA 01452, USA.
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